Why do our email addresses and website end in .bank instead of .com?

Using a .BANK domain allows for an additional layer of protection by helping you avoid interactions that could lead to identity theft & fraud. Banks using .BANK must be verified & authenticated annually, thus making it nearly impossible for those pesky hackers to try to fool you. When you see .BANK, you can rest assured it's actually us on the other end. It's always our top priority to be one step ahead of the game when it comes to your financial security!

Does Valliance offer credit cards?

Yes, we offer personal and business credit cards. Call or stop by for more information or click the application link.

What if my login for Cash Management is locked out?

Contact a customer service representative at treasury@v.bank and they will send you a new "temporary" password via email. For security purposes, you will. be required to change your temporary password upon your first (next) login.

What is the difference between Available Balance and Current Balance?

Your available balance is calculated based on the money “available” in your account to make payments. It is made up of the current balance minus pending debit card authorizations, electronic funds transfers and holds on funds. The available balance takes items or payment transactions that have been authorized, but not yet settled, and subtracts from the current balance. 

Your current balance is calculated overnight and only includes transactions that have become final up to that point in time. It is the amount you have in your account before any pending charges are added. The current balance does not include any outstanding payment transactions (such as checks that have not yet cleared and electronic transactions that have been authorized but which are still pending).